Adding external contacts to Work Orders in FlowPath as Watchers | FlowPath Help Center

Adding external contacts to Work Orders in FlowPath as Watchers

Quickly add non FlowPath users or original requesters as watchers to work orders allowing them to receive update notifications.

Download PDF → AddingOutsideWatcherstoWorkOrders.pdf

Adding Outside Watchers to Work Orders

1. Introduction

   • New enhancement in FlowPath: adding a watcher to a work order who is not a FlowPath user or the original requester.

   • Purpose: Allow users to add their own emails to the watcher sets for notifications of updates within the work order.

2. Adding Watchers

   • Access the work order homepage.

   • Click into the desired work order.

   • Navigate to the watchers section and click on the edit button.

3. Adding Emails

   • In the drop-down list of watchers, type in the email address you want to add.

   • Hit create or press enter to add the email.

   • The email will now be included in the watcher notifications list.

4. Editing Mistakes

   • If an incorrect email was added, click the X button next to the email to remove it.

5. Conclusion

   • Adding Watchers in FlowPath is a simple process that allows for external parties to receive updates and notifications related to specific work orders.

Introduction

New enhancement in FlowPath: adding a watcher to a work order who is not a FlowPath user or the original requester.

Purpose: Allow users to add their own emails to the watcher sets for notifications of updates within the work order.

Adding Watchers

Access the work order homepage.

Click into the desired work order.

Navigate to the watchers section and click on the edit button.

Adding Emails

In the drop-down list of watchers, type in the email address you want to add.

Hit create or press enter to add the email.

The email will now be included in the watcher notifications list.

Editing Mistakes

If an incorrect email was added, click the X button next to the email to remove it.

Conclusion

Adding Watchers in FlowPath is a simple process that allows for external parties to receive updates and notifications related to specific work orders.