--- title: Configure Custom Labels on the External Form | FlowPath Help Center description: FlowPath Knowledge Hub --- [Skip to content](https://helpcenter.getflowpath.com/configure-custom-labels-on-the-external-form-flowpath-help-center#main-content) [![flowpath\_kb\_logo\_tagline-1](https://helpcenter.getflowpath.com/hs-fs/hubfs/flowpath_kb_logo_tagline-1.png?width=550&height=99&name=flowpath_kb_logo_tagline-1.png)](https://www.getflowpath.com/) Open main navigation Close main navigation How can we help you? - There are no suggestions because the search field is empty. 1. [FlowPath Knowledge Hub](https://helpcenter.getflowpath.com/?hsLang=en-us) 2. [Work Orders](https://helpcenter.getflowpath.com/work-orders?hsLang=en-us) 3. [Work Order Preferences- Admin set up](https://helpcenter.getflowpath.com/work-orders?hsLang=en-us#work-order-preferences-admin-set-up) # Configure Custom Labels on the External Form | FlowPath Help Center ### Configure Custom Labels on the External Form By following the steps, you can easily tailor headers to better suit your needs and preview changes in real-time. Additionally, the option to revert to standard labels ensures flexibility and ease of use. January 20, 2026 1\. Head to your Action Menu in the bottom left corner [![](https://helpcenter.getflowpath.com/hubfs/Knowledge%20Base%20Import/f614916f-bb3c-42c7-90b1-866d0e7cb333.jpg)](https://downloads.intercomcdn.com/i/o/vrjn9zxh/1965748557/a5d26d922b7c0df08dd30d385c15/f614916f-bb3c-42c7-90b1-866d0e7cb333?expires=1784231100&signature=536898786f2b05f734be7cacff3dfd3bf9a4784b40e6fb88f86221777df6bdd9&req=dSkhE856lYRaXvMW1HO4zbc30ABI4JygtivJ2C9vMCGgxjiuMyNxx4NiAhZ%2F%0Av%2BDggn2KrbhKbRfb%2B7E%3D%0A) 2\. Click "Global Settings" [![](https://helpcenter.getflowpath.com/hubfs/Knowledge%20Base%20Import/80d9b47f-9482-4190-b8b0-d836856e61e7.jpg)](https://downloads.intercomcdn.com/i/o/vrjn9zxh/1965748559/2c9d777b02b38a965b56dc9efd97/80d9b47f-9482-4190-b8b0-d836856e61e7?expires=1784231100&signature=0239373bb01ed553f8d3691691fb551ca6761377202a22e4a8cf529d23d606c7&req=dSkhE856lYRaUPMW1HO4zV0VARWJK9iKaUAEYPKeQjj62t0VGHoSUB7Jm2GM%0A%2Fe7WVU%2FZmBgfDPYSS6g%3D%0A) 3\. Click "External Forms" [![](https://helpcenter.getflowpath.com/hubfs/Knowledge%20Base%20Import/37a878c3-7b55-4195-8c3f-b3ac6a6f24cb.jpg)](https://downloads.intercomcdn.com/i/o/vrjn9zxh/1965748569/53658149db16882bd18b5388ec49/37a878c3-7b55-4195-8c3f-b3ac6a6f24cb?expires=1784231100&signature=ecc8866c20ddbeb2701f13c7b0c69f8d0be014f95d471f0b948bbce45d64f189&req=dSkhE856lYRZUPMW1HO4zTNvjoxs3yIUe2HNXIPgztuXejMe87mWONSeO2Ow%0AIj7sRFFTyIf%2BXplu6Is%3D%0A) 4\. Click on the external form you would like to update [![](https://helpcenter.getflowpath.com/hubfs/Knowledge%20Base%20Import/efe68bcc-1b71-4fc0-ab96-8d04e876d48b.jpg)](https://downloads.intercomcdn.com/i/o/vrjn9zxh/1965748591/c9bda286c504d3bde9191467b605/efe68bcc-1b71-4fc0-ab96-8d04e876d48b?expires=1784231100&signature=10359bf22f4b195230738a1a821599da153f5c765c95a3f7a86d2237f54e392f&req=dSkhE856lYRWWPMW1HO4zf7Ee%2BJ12DJcEV6hSY751ssE3KXTCiCU6UsHWL%2Fk%0A%2B9%2Bep%2F1Cpa6q6b5GHRU%3D%0A) 5\. You will see "Custom Label" in each field for which you can customize the header. [![](https://helpcenter.getflowpath.com/hubfs/Knowledge%20Base%20Import/d2e86f84-ba7e-465d-b3d3-3ab2e018c5e0.jpg)](https://downloads.intercomcdn.com/i/o/vrjn9zxh/1965748576/c86e5d4303e815888503d8424dae/d2e86f84-ba7e-465d-b3d3-3ab2e018c5e0?expires=1784231100&signature=fa3b6b913fba635cde5a5504a5ec91d2168b1e38e8984250debe87455f290c8d&req=dSkhE856lYRYX%2FMW1HO4zWx%2F0y3N5J7DAuyW8SoWPG7TgCpqltvF2ExuwTsx%0ANptLRK1UyDd9QZRXrl8%3D%0A) 6\. Click on the the box in front of "Custom Label" to enable the text box for your new label [![](https://helpcenter.getflowpath.com/hubfs/Knowledge%20Base%20Import/8d5396f0-b881-4841-a720-600f95ce2a77.jpg)](https://downloads.intercomcdn.com/i/o/vrjn9zxh/1965748542/fcc2eaacc4e9dc3952ee3e79f1f1/8d5396f0-b881-4841-a720-600f95ce2a77?expires=1784231100&signature=a09f19152cc9229224c3dda5cdce754b16fec105bcb73b565faab5837cb41077&req=dSkhE856lYRbW%2FMW1HO4zZN2CzHTLla6MIwxCeHYrbwyNspgSr7Gh5Quuvpf%0AP4QUzwnJhiGWy8q0erQ%3D%0A) 7\. After you added your new label you can click anywhere else and the new label has been saved and added. [![](https://helpcenter.getflowpath.com/hubfs/Knowledge%20Base%20Import/4e9442a7-6b7d-47a4-9e88-9ce3876bf665.jpg)](https://downloads.intercomcdn.com/i/o/vrjn9zxh/1965748589/b325aab416390361cdc1f5b54a9b/4e9442a7-6b7d-47a4-9e88-9ce3876bf665?expires=1784231100&signature=14102734294fd1472f8ac8421a926a131390643d5caa51c01924787b9c397fb3&req=dSkhE856lYRXUPMW1HO4ze3Q0IqvEKmmaEsPjReZsrTn7%2BHT3kzlmujS8Ead%0A%2BPk879Uk95dQbCCYB24%3D%0A) 8\. Scroll up and Click View to preview your changes. [![](https://helpcenter.getflowpath.com/hubfs/Knowledge%20Base%20Import/70ace97f-5851-4712-92ca-30f2365e5114.jpg)](https://downloads.intercomcdn.com/i/o/vrjn9zxh/1965748578/d909388ab2be4fb70c2cf4814fe3/70ace97f-5851-4712-92ca-30f2365e5114?expires=1784231100&signature=d5f962cd34b80dade65ff60cac502f318a7694a703d3fabbf9f602a0bb455270&req=dSkhE856lYRYUfMW1HO4zb69cgGI8WdZEKC1N6jEhnePMMX8HxMbH6elSS%2FP%0AAMu4jyRIqfpq%2FfDkkvA%3D%0A) 9\. You can see how your new label looks for your requestor. [![](https://helpcenter.getflowpath.com/hubfs/Knowledge%20Base%20Import/c30880d3-d99f-4dde-91ba-c402e3b59700.jpg)](https://downloads.intercomcdn.com/i/o/vrjn9zxh/1965748580/32296478d35b7f5c3e19a0389954/c30880d3-d99f-4dde-91ba-c402e3b59700?expires=1784231100&signature=8539e4e44946e05bc111b9ea0ecd1178815d19493c7cf21b5657f5304f7fa2d0&req=dSkhE856lYRXWfMW1HO4zfZ%2FAMvlsy79rnd4Lg2c1%2BffH%2BFIt%2Fe75FIfG7du%0A1A%2B0jtKgepLgjcQjTfY%3D%0A) 10\. To undo your changes simply uncheck the box in front of "Custom Label" and your form will revert back to the standard labels. 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