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title: External Vendor Communication Overview | FlowPath Help Center
description: FlowPath Knowledge Hub
---

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# External Vendor Communication Overview | FlowPath Help Center

### External Vendor Communication Overview

Communicating with 3rd party vendors within FlowPath

February 22, 2024

Download PDF **→** [VendorCommunication.pdf](https://downloads.intercomcdn.com/i/o/970362357/94d9015b9101ca79d175e2b5/VendorCommunication.pdf?expires=1784322000&signature=ed2355acda2a9cfbbe565f4bc30ae83c0de18f78cec430686903b4f077cfb6d9&req=fScnFc98noRYFb4X1HO4gZocJf1fUepe4m85jiSy0RPamkKFx%2F3eMcYwdz3d%0A)

1\. Navigate to [https://app.getflowpath.com/work-orders](https://app.getflowpath.com/work-orders)

2\. Select the work order in reference to the specific vendor.

[![](https://helpcenter.getflowpath.com/hubfs/Knowledge%20Base%20Import/ascreenshot-Jul-16-2026-07-24-47-0070-PM.png)](https://flowpath.intercom-attachments-1.com/i/o/970363209/f54fb9c00eef5d69af4d733b/ascreenshot.jpeg?expires=1784232000&signature=494252c20ecac7a94deae79f7c1a723f63620474d6f9bc5c571b2eb7c462f4a2&req=fScnFc99n4FWFb4f3HP0gPYeOqbp8aRTE0SKtBpXJq28QendZ8Us47wzUVDQ%0AXA1O2sPwGGWJAld2%2BQ%3D%3D%0A)

3\. You can assign a vendor within the work order under the "Assigned Vendor" tag.

[![](https://helpcenter.getflowpath.com/hubfs/Knowledge%20Base%20Import/ascreenshot-Jul-16-2026-07-24-53-2247-PM.png)](https://flowpath.intercom-attachments-1.com/i/o/970363213/4f3c858a8302348d3f640b40/ascreenshot.jpeg?expires=1784232000&signature=c2c89a991f20ea4c7d96a94d35434dbd98cd6fd8a40a6cca91810c00204a5ffd&req=fScnFc99n4BcFb4f3HP0gMUbZRj7ux79W0VT4x3%2FtzbTEzShK%2BPJHcRnkpIA%0AdqbRVHCPS7JppxuFvA%3D%3D%0A)

4\. Select the vendor from your drop down list. As long as you have the contact information for the selected vendor, you can send a text and email notification of them being assigned to the work order via link.

[![](https://helpcenter.getflowpath.com/hubfs/Knowledge%20Base%20Import/ascreenshot-Jul-16-2026-07-24-57-0870-PM.png)](https://flowpath.intercom-attachments-1.com/i/o/970363220/cf6835ecc78fa1878a7bee1f/ascreenshot.jpeg?expires=1784232000&signature=f7693ebeaaf9a32db160a5848f7d3c7b4f901e146b47eef9b37c409dcb44e278&req=fScnFc99n4NfFb4f3HP0gGugnyekdaF%2FObPyfkHGMPH068B%2BWFKjvkUkmvdf%0AlRbUPmL7vtDfNnVZFw%3D%3D%0A)

5\. If you do not have vendor contact information uploaded, then you can still send them a unique work order URL link. Click "View Public Page" under actions.

[![](https://helpcenter.getflowpath.com/hubfs/Knowledge%20Base%20Import/ascreenshot-Jul-16-2026-07-25-02-1096-PM.png)](https://flowpath.intercom-attachments-1.com/i/o/970363230/5b3c5c2e65dbaef6f456cf6a/ascreenshot.jpeg?expires=1784232000&signature=f317178bcedb778b782484e0a01d40d067f8a0efbdc5f8db994a2aa68eec9ec5&req=fScnFc99n4JfFb4f3HP0gFJgTNyVhAEhc%2FpyyUN5c7cXKmRqU6dWQCFUVH%2Fn%0AWwC%2BgrUflu4rX6OcSQ%3D%3D%0A)

6\. The vendor would use the link to enter their valid email and phone number to see the information within the work order.

[![](https://helpcenter.getflowpath.com/hubfs/Knowledge%20Base%20Import/ascreenshot-Jul-16-2026-07-25-07-2398-PM.png)](https://flowpath.intercom-attachments-1.com/i/o/970363236/36926b4c7bd287b07efcfe43/ascreenshot.jpeg?expires=1784232000&signature=e55ec4280b0534d24a0ccabfa731ecc342f0a3a3bd6890b8b7fa29a79140c536&req=fScnFc99n4JZFb4f3HP0gGG3JIRIBNKiArHLOiF2lpRdaJEpZyhXEBkLP%2BcZ%0A0m1562AXJE%2BiVEDc1w%3D%3D%0A)

7\. Vendor would then click "Submit"

[![](https://helpcenter.getflowpath.com/hubfs/Knowledge%20Base%20Import/ascreenshot-Jul-16-2026-07-25-14-0962-PM.png)](https://flowpath.intercom-attachments-1.com/i/o/970363243/ea4c14675a13bf40536ef1d4/ascreenshot.jpeg?expires=1784232000&signature=dc84061e663e3db1cedf16bc98be0f2e57f9c9ac444bf22b2ff70a2af7efd35b&req=fScnFc99n4VcFb4f3HP0gKt0RhOSX3tOvC1ten5gQ96wPo%2BmuHBMNFWfCEyG%0AaTo%2BqCFp%2FDomwdnbHg%3D%3D%0A)

8\. The vendor would then be able to see the work order information with details and descriptions, along with any other information relevant.

[![](https://helpcenter.getflowpath.com/hubfs/Knowledge%20Base%20Import/user_cropped_screenshot-Jul-16-2026-07-25-17-7112-PM.png)](https://flowpath.intercom-attachments-1.com/i/o/970363250/fc9163ce8585c72036f21830/user_cropped_screenshot.jpeg?expires=1784232000&signature=d6804999486f76dd933e6dd2ac598f283b30efebf8d1980b444486c71ad3a9d7&req=fScnFc99n4RfFb4f3HP0gKxHl29wNsLtq2TqEK%2BdhSSDdyjeUBV%2Bv7Jh4Tvp%0ABjJ%2FPz%2FEnl4HqgpY2Q%3D%3D%0A)

9\. They vendor would be able to communicate as well by submitting comments within the work order, even being able to tag users.

[![](https://helpcenter.getflowpath.com/hubfs/Knowledge%20Base%20Import/user_cropped_screenshot-Jul-16-2026-07-25-22-0323-PM.png)](https://flowpath.intercom-attachments-1.com/i/o/970363272/9770796be744ec966d0f6f53/user_cropped_screenshot.jpeg?expires=1784232000&signature=bf8e85e8b9aaeec6fd683b20fdfaf9d94466ffa165dd57469bdfb04547635196&req=fScnFc99n4ZdFb4f3HP0gImwAhQpBiOMBXOkdfu%2FdNzEw%2FLfFXJR4kyjPmcA%0ANEIOMMZffT5%2BZoD0bg%3D%3D%0A)

10\. The vendor can also enter estimates and invoices for the work order, along with any attachments if necessary.

[![](https://helpcenter.getflowpath.com/hubfs/Knowledge%20Base%20Import/user_cropped_screenshot-Jul-16-2026-07-25-27-4965-PM.png)](https://flowpath.intercom-attachments-1.com/i/o/970363274/2f01799b2caf0b57a4b04d12/user_cropped_screenshot.jpeg?expires=1784232000&signature=44b37e05a9dfbe8b2a2ccd35ed2874d5212b187b03d5dfc84255aa7a607c386d&req=fScnFc99n4ZbFb4f3HP0gJ9wH%2FUu7YkMI4A3UYwweVcubCdny0RjZAbl4mY%2F%0AVchmleMiI1imkOrVhQ%3D%3D%0A)

- <https://helpcenter.getflowpath.com/vendor-management-overview-flowpath-help-center?hsLang=en-us>
- <https://helpcenter.getflowpath.com/assigning-vendors-to-a-work-order-flowpath-help-center?hsLang=en-us>
- <https://helpcenter.getflowpath.com/adding-a-vendor-as-a-purchasing-source-in-inventory-flowpath-help-center?hsLang=en-us>
- <https://helpcenter.getflowpath.com/work-order-category-vendor-assignment-automation-flowpath-help-center?hsLang=en-us>
- <https://helpcenter.getflowpath.com/vendor-open-work-order-reporting-flowpath-help-center?hsLang=en-us>

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